Application Engineer / Administrator – The Hague

• Knowledge of  operating systems (e.g. Windows,  Linux)
• Ability to participate in multi-lingual meetings, ease of communication
• Capability of integration in an international/multi-cultural environment, rapid self-starting capability and experience in working in team
• Able to cope with the fast changing technologies                                                                              
• Excellent knowledge of  software deployment management
• Good knowledge of DEVOPS and software release  management
• Knowledge of application servers
• Knowledge of  scripting, automation and deployment tools
• Knowledge of DBMS
• Ability to participate in multi-lingual meetings, excellent communicator
• Capability of working in an international/ multicultural environment.       

The consultant will perform the following tasks/services in relation to Application Administration:

• Application installation, configuration and administration in production and non-production environments;
• Application monitoring, performance tuning and continuous improvement of the efficiency and quality of service;
• Performing applications support and maintenance activities such as incident, change, release and problem resolution;
• Writing and validating application procedures manuals, including troubleshooting guides, backup and restore plans;
• Automate administrative procedures for recurring system administration activities and provide installation and technical support documentation where required;
• Contributing to the structuring, maintenance and development of the technical knowledgebase supporting the ICT Operations activities;
• Reporting on application availability, performance, capacity and overall usage where required.

3. Specific Expertise

• More than 6 years working as an IT professional in mid/large IT infrastructure environments, including deployment, support and maintenance of applications.
• A minimum of 5 years of experience with administration and support of recent operating system versions of Microsoft Windows Servers and/or Red-Hat Linux on enterprise environments.
• A minimum of 5 years of experience working as an IT professional in the area of application administration, support and configuration.
• A minimum of 4 years of experience with DevOps and automated deployment and configuration scripting (e.g., git, Azure DevOps, Python);
• A minimum of 2 years of experience with configuration management tools for applications (e.g., Puppet)
• A minimum of 4 years of experience in Kubernetes cluster and applications administration.
• Excellent knowledge of Linux and Windows server-side operating system support and maintenance (RHEL 8+, Windows 2019+).
• Excellent knowledge of Linux and Windows server-side application administration and troubleshooting.
• Excellent knowledge of application containerization, packaging and deployment on Kubernetes clusters (helm charts, operators, pipelines).
• Good Knowledge of configuration management concepts and technologies (e.g. Puppet)
• Good knowledge of DevOps principles and best practices (version control, automation, pipelines, improve efficiency, feedback loops, fail fast, etc.)
• Knowledge of ITIL, including the incident, change and release management processes