05 Aug
For out client we are looking for Business Analyst Expertise in Salesforce
1. DESCRIPTION OF THE TASKS
- Liaison between the IT department and our business stakeholders. Communication on a regular basis.
- Understanding of relevant business processes.
- Leverage your understanding of the current automation of CPQ, billing, and eCommerce business processes. Gain sufficient knowledge of our current automation of CPQ, billing, and eCommerce processes from end to end, including all integrated solutions and complemented with manual steps.
- Analyze business needs via regular communication with business stakeholders: via workshops, questionnaires, surveys, interviews, documentation, etc.
- Translate business needs into business requirements documentation and make specifications of detailed functional requirements in user stories.
- System configuration: perform Salesforce CPQ, billing, or eCommerce configuration when a solution can be provided without customization/coding (clicks and buttons).
- Post-implementation support, solving production bugs, analysis, etc.
2. KNOWLEDGE AND SKILLS
- Medior/Senior experience as a business analyst
- Must have: Experience with Modules: CPQ, Billing, eCommerce
- English (very good)
- Can be 100% remote if the rate is really favourable (EU only)
- Ideally we can arrange occasional travel
- 1-2 years contract
3. Specific Expertise
N/A
4. Certification and Standards
N/A
5. Service Delivery
N/A