For out client EC we are looking for Application/Cloud Architect
1. DESCRIPTION OF THE TASKS
DIGIT wishes to further extend the capabilities of ServiceNow as an IT security compliance and
risk management tool, to further automate the processes, and to extend the integrations with
external systems to automate and simplify existing processes. The internal team in Digit requires
additional capacity and knowledge on the ServiceNow platform and more specifically the
Integrated Risk Management (IRM) application. This capacity is intended to ensure that DIGIT can
roll-out the IRM capabilities in their organization at the right speed and quality.
Following tasks will be performed by external service provider:
– understanding and leveraging the ServiceNow platform & IRM application design elements and
their OOTB behaviour
– analysing and specifying DIGIT requirements in terms that match the platform’s capabilities
– performing quick proof-of-concept implementations to increase our clarity for important topics
– testing in more technical detail current implementation items including Automated Test
Framework
– supporting the operational aspect in the PROD environment (issue resolution and
troubleshooting)
– Interaction with the business analysts, customer, users, project leaders and the developers
2. KNOWLEDGE AND SKILLS
Following skills and knowledge are required for the performance of the above listed tasks:
• Minimum 7 years experience within an ICT team (operations, support or development).
• Governance, Risk and Compliance (GRC) and tools such as ServiceNow.
• Self-motivated and autonomous, with ability to manage and follow up on multiple tasks
simultaneously;
• Strong analytical skills, ability to approach problems from multiple angles and find creative
solutions;
• Good, open and clear communication, self-starter, proactive, analytical mindset, motivated and
committed
• Languages : fluent in English
• Expert in GRC ServiceNow module, testing, design, and implementation : hands on experience
with large and complex production systems in challenging organizational environment
• Understanding of the Commission environment, culture
• Commission GRC ServiceNow tooling setup, architecture and design
• certification : SN certification is a plus
• Proven capacity to analyse complex information, to consider options in a clear and structured
way, to propose and implement recommendations and to make sound decisions;
• Ability to work effectively both with team members and with customers;
• Ability to work under pressure and with tight deadlines, to make timely decisions, to reprioritize
tasks responding to changes in a rapidly evolving work environment;
• Strong ability to learn and apply new/emerging technologies
3. Specific Expertise
Following specific expertise is mandatory for the performance of tasks:
• good ServiceNow technical capacity
• good ServiceNow IRM application understanding
• Experience in the use of Atlassian collaborative tools (e.g., Confluence and Jira) and Microsoft
Office Tools (e.g., Office 365, Teams, PowerPoint)
4. Certification and Standards
Any certification in IT Governance, Project Management, ServiceNow, IT security, risk, compliance and
audit would be a plus.
5. Service Delivery
The services shall be performed remotely in Far-site location within EU territory only.
Laptop shall be provided by Contractor.