For out client EC we are looking for System Administrator
1. DESCRIPTION OF THE TASKS
▪ Administration of DG-specific infrastructures, systems and services, such as file and printservices, RDS service, DG-specific systems and software and hosted applications.
▪ 2nd level support.
▪ Installation and configuration of system components and server software, including patch
management.
▪ Operating and monitoring of infrastructure, systems, servers.
▪ Configuration management tasks & procedures.
▪ Incident management, Change enablement, Request fulfilment, Problem management:
definition, analysis and resolution.
▪ Preliminary diagnosis of software and hardware problems, also in co-ordination with the
central IT departments.
▪ Advise in areas such as capacity management, contingency planning, IT service continuity
management, automation of repetitive tasks, security.
▪ Coordinate with hosting services.
▪ Coordinate with database management teams.
▪ Scripting & configurations in context of systems & infrastructure.
▪ Handling of backups and restore operations of systems & infrastructure.
▪ Participate in defining and documenting configuration of systems & infrastructure.
▪ Participate in defining and documenting operational procedures.
▪ Participate in architectural design/reviews.
▪ Draft technical content for knowledge base for use of upstream support teams.
▪ Evaluation and implementation of security standards.
▪ Security administration and monitoring, in adherence to the security rules imposed by the
Commission’s central security service (complemented by local rules where needed); under
supervision of the LISO (Local Information Security Officer).
▪ Participation in coordination and project meetings
2. KNOWLEDGE AND SKILLS
▪ Ability to participate in multi-lingual meetings, ease of communication.
▪ Capability of integration in an international/multicultural environment, rapid self-starting
capability and experience in working in team.
▪ Able to cope with the fast-changing technologies.
▪ Able to cope with the needs of multi-language deployments.
▪ Capability of integration in an international/multicultural environment, rapid self-starting
capability and experience in working in team;
▪ Ability to work in multi-cultural environment, on multiple large projects;
▪ Excellent Team Player
▪ Ability to understand, speak and write English C1, others will be an advantage;
▪ High degree of discretion and integrity is required as the applications managed and
maintained in SANTE.R.4 contain personal and confidential data
3. Specific Expertise
Excellent knowledge of (at least) one of the operating systems in the
versions used in the Commission (Windows/Unix/Linux).
Install, configure, and maintain SharePoint 2016/2019
Experience in management of SharePoint server, sites, web parts,
content types, templates, controlling access to document libraries,
setting permissions, etc.
Implementing secure solutions using firewalls, DMZs, WAF,
authentication protocols, hardening installations, etc.
database technology such as Oracle, Microsoft SQL Server.
Scripting using Powershell and other Sharepoint automations
Sharepoint Online related technologies
Knowledge of confluence and Jira
4. Certification and Standards
Optional certification:
▪ ITIL® Certification
5. Service Delivery
During the performance of above listed tasks, external service provider may have an access to
sensitive or secured data or to secured areas. The proposed candidate must be therefore security
clearable (EU-27 security clearance)
All non-EU external service providers, who may have access either to EC premises or to EC
network, are subject of security screening by Commission’s security directorate (HR.DS) before
specific contract signature to assess risks vis-à-vis Commission’s sensitive non-classified
information.