For our client EP we are seeking a skilled and experienced System Integrator (SAP Ariba, SAP S/4HANA, ServiceNow).
Job description
Responsibilities:
Integration & Implementation:
Lead the design, integration, and implementation of SAP Ariba, SAP S/4HANA (FI, MM, SCM), and ServiceNow solutions to meet business requirements, including Hardware Asset Management (HAM) integration.
Ensure seamless integrations between ServiceNow and SAP systems, focusing on accurate data synchronization across platforms, particularly asset lifecycle management.
Collaboration & Requirements Gathering:
Collaborate with business stakeholders and IT teams to define functional requirements, scope, and deliverables for SAP Ariba, SAP S/4HANA, ServiceNow, and HAM integrations.
Work with business teams to capture and document detailed business and functional requirements for ServiceNow enhancements, particularly around asset management processes.
System Design & Optimization:
Design, configure, and optimize SAP S/4HANA modules (FI, MM, SCM) and SAP Ariba solutions, ensuring alignment with organizational needs and best practices.
Lead the integration of ServiceNow with SAP Ariba and SAP S/4HANA, ensuring streamlined service management and asset management processes.
Troubleshooting & Support:
Troubleshoot, analyze, and resolve integration issues, ensuring minimal disruption to business operations.
Monitor integration performance, troubleshoot issues, and implement optimizations to support HAM program objectives.
Documentation & Testing:
Develop detailed technical documentation, including integration mappings, data flow diagrams, and troubleshooting guides.
Conduct system testing, quality assurance, and performance monitoring to ensure system integrity and reliability.
Assist in conducting testing for HAM workflows and ensure compliance with business needs and functional requirements.
Training & Stakeholder Communication:
Provide user training and support to ensure smooth adoption of SAP Ariba, SAP S/4HANA, and ServiceNow solutions.
Act as a liaison between business and technical units, ensuring all stakeholders are aligned on project goals, timelines, objectives, and deliverables.
Lifecycle Management & Security:
Oversee the full project lifecycle, from requirements gathering and solution design to deployment, go-live, and post-implementation support.
Ensure alignment of integration solutions with security policies, compliance requirements, and industry best practices, including asset management standards.
Job requirements
Required Skills:
Proven experience in integrating SAP Ariba, SAP S/4HANA, and ServiceNow solutions, with a focus on asset lifecycle management and integration with SAP Asset Accounting or Logistics.
Expertise in SAP S/4HANA modules (FI, MM, SCM), SAP Ariba solutions (procurement, supplier, and contract management), and ServiceNow configuration, including ITSM and HAM.
Strong knowledge of integration methods, tools, and middleware (e.g., SAP PI/PO, CPI, ServiceNow IntegrationHub).
Hands-on experience with APIs (REST/SOAP) and middleware to facilitate seamless data flow between systems.
Proficiency in ServiceNow Flow Designer, IntegrationHub, and scripting for tailored integrations, particularly in asset management workflows.
Strong troubleshooting and problem-solving skills to resolve integration-related issues.
Familiarity with IT asset management compliance and auditing standards, particularly related to Hardware Asset Management (HAM).
Excellent communication skills, with the ability to translate business needs into technical requirements and vice versa.
Strong experience with agile methodologies and tools such as JIRA.
Desirable Skills:
SAP certification in relevant modules (FI, MM, SCM) is highly desirable.
ServiceNow certifications such as Certified Implementation Specialist, HAM Foundation, or Integration Hub are a plus.
Familiarity with asset lifecycle best practices and compliance frameworks.
Experience with cloud-based integration platforms like SAP Cloud Platform Integration (CPI).
Understanding of ITIL processes, especially those related to asset management and CMDB.
Experience delivering HAM programs in large, complex organizations.
Additional Assets:
Fluency in French (at least B2) is an asset; knowledge of other EU languages is a plus.
Experience working with the European Commission is a plus.
Bachelor’s degree in information technology, Computer Science, Engineering, or a related field.
Certifications in ServiceNow System Administrator, Flow Designer, and Hardware Asset Management CIS are desirable.